Job Title: Outbound Appointment Setter (Solar Campaign)
Location: Remote (Strictly Davao-based)
Job Overview:
We are seeking a proactive and detail-oriented Outbound Appointment Setter to join our team, specializing in setting appointments for solar energy consultations. Your main responsibility will be to contact potential customers, verify their eligibility for solar services, and set up appointments based on the client’s specifications.
Key Responsibilities:
- Outbound Calling: Contact homeowners to verify their interest in solar energy and confirm their eligibility for services.
- Qualification of Leads: Ensure leads meet the necessary requirements for solar services, subject to specific qualifications and specifications provided by the client.
- Scheduling Appointments: Set appointments for potential customers based on the client’s instructions and ensure all relevant details are confirmed according to the client’s specifications.
- Documentation & Follow-up:
- Accurately document all customer interactions and update the CRM with appointment details.
- Follow up with potential leads if necessary to finalize appointments or gather additional information.
Required Qualifications:
- Proven experience in outbound calling, appointment setting, or a similar role.
- Excellent verbal communication skills in English.
- Ability to handle objections and manage conversations effectively.
- Strong attention to detail for verifying information and qualifying leads.
- Familiarity with CRM systems is a plus.
- Strong organizational skills and time management.
- Educational Background: High School level
- Special Qualifications / Skills / Experience Needed: Outbound Appointment Setting at least 6 months
Additional Desired Skills:
- Knowledge or background in solar energy or home improvement industries is advantageous but not required.
- Ability to work with minimal supervision and achieve performance targets.